TranSend proof of delivery (ePOD) app and route planning – 2016 – July

Archive for July, 2016

Canute Logistics ePOD

Canute Logistics has gone live with its first project to deploy TranSend electronic proof of delivery (ePOD), as part of a company-wide initiative to review its core delivery and planning systems.

Canute Logistics provides a nation-wide distribution service through 14 locations and operate around the clock to co-ordinate movements between Distribution Centres, manufacturers, wholesalers and retailers. The company has built a reputation for innovation and flexibility, working in partnership with clients. The new ePOD system supports Canute’s aim to strengthen its competitiveness through greater efficiency, flexibility and real-time information visibility.

The ePOD system from TranSend provides real-time location tracking and order status throughout the day. The PDA device provides the driver with detailed instructions for each stop to manage deliveries and collections and any delivery assets using the ePOD app.

In the back office, this real time information provides Canute and its clients with detailed information such as estimated time of arrival, the route taken and confirmation that the consignment has been delivered with signature, time and date stamp.

This high level visibility enables Canute to be proactive, make tactical decisions quickly and keep customers better informed. Clients can also track where their consignments are at any time during the delivery cycle.

Alan Ringrose, Systems Optimisation Manager at Canute, comments:

“TranSend ePOD has taken away the driver’s’ manual workload and effectively manages their day. We now have real-time access to accurate delivery information instead of waiting for the driver to return to depot. With seamless, two-way interfaces with our route planning and telematics systems, we have the benefit of an integrated solution comprising the best applications for each function.”

“The back office dashboard enables us, and our clients, to monitor real time delivery activity and service levels against the route plan, which gives us improved customer service reporting using live information. As our systems evolve, TranSend ePOD is core to our competitive advantage in being able to offer a highly functional, flexible and cost-effective delivery management solution to our clients”.


www.canutelogistics.com

Caulfield Transport ePOD

Caulfield Transport has selected TranSend electronic proof of delivery (ePOD) and integrated route planning to automate their delivery operation, remove paper processes, plan routes more efficiently, manage tasks, track activity and provide real-time visibility of deliveries in progress.

Caulfield Transport specialise in the distribution of white goods in Ireland, delivering to wholesalers and consumers for leading manufacturers, including BSH, Dimpco, Expert, Electrolux, Euronics, Fisher & Paykel, Hoover Candy, Indesit, KAL, Miele, Origo, Shomar, Whirlpool, Walker and Waterford Stanley.

In order to improve operational efficiency and to enable more accurate and timely invoicing, Caulfield has chosen TranSend to replace its paper docket process with accurate, real-time data that eliminates the need for duplication, manual sorting of orders into routes and document scanning.

TranSend are supplying delivery tracking, electronic proof of delivery (ePOD), route planning, optimisation and compliance for a fleet of 70 vehicles operating from Caulfield’s depots in Dublin and Cork. The system includes a supplier portal to provide manufacturers with online access to POD information and planned delivery dates, as well as a custom POD report to include supplier-specific information and terminology with the optional capture of ‘customer own paperwork’.

With TranSend, Caulfield Transport will benefit from:

  • Dynamic Route Builder, which provides a graphical view of the planning process and order allocation with the ability to drag and drop orders onto any route.
  • A flexible, user-friendly ePOD app provides route information and step-by-step instructions for each stop, capturing all data and events, including signatures and photos.
  • Customer pre-delivery notification by email and SMS, reducing time wasted on cancelled deliveries and improving customer service.
  • Apps for enhanced vehicle checks compliance and incident recording ensure that detailed data is captured and acted upon.
  • Integration with Blue Tree telematics will enable driver behaviour information to be viewed in the TranSend back office system.

Fintan Caulfield, Managing Director at Caulfield Transport, comments:

“Our business is founded on the quality of our delivery service and our response to customers. With TranSend we have a system that will optimise routes and the utilisation of our fleet, reduce admin costs and enable us to invoice more accurately. We can now offer white goods suppliers and their customers a more efficient and transparent delivery service – all of which helps us to confidently compete for new delivery contracts.”

Caulfield Transport ePOD

 

 

 

 

 

 

 

www.caulfieldtransport.com

TranSend ePOD V3 electronic proof of deliveryThe The UK Logistics Confidence Index H1 2016, by Barclays and Moore Stephens*, indicates that industry confidence is at a four-year low, although the industry is investing in technology and value added services to cope with customer pressure for lower prices while competition and costs rise – as reported by Logistics Manager.

One interesting statistic cited is that the main source (62%) of new business in the past six months has been as a result of new customers switching from other service providers. See full report.

This highlights the need for delivery operations to be as competitive as possible to both win new business and retain existing clients.

The report also points out that, according to respondents:

  • Pressure from customers to cut prices has overtaken driver and skills shortages as the key challenge in the next six months.
  • New technologies, automation and supply chain innovations are seen as critical to help logistics operators work smarter and improve margins.

The key for successful delivery operators is to be able to offer the right mix of flexibility and customer service at the lowest cost.

* The UK Logistics Confidence Index H1 2016, by Barclays and Moore Stephens