TranSend proof of delivery (ePOD) app and route planning – Android Devices

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ProCam vehicles ePOD and route planning

ProCam ePODProCam has selected TranSend integrated route planning and electronic proof of delivery (ePOD) deployed on Android devices to remove paperwork, plan the most efficient routes, automate the delivery management process and provide ProCam with real-time visibility of their customer deliveries.

ProCam is a national agricultural chemical distribution and agronomy group comprising a network of 16 regional businesses that provide the UK’s top producers with crop protection products and advises farmers on how to get the most out of their crops through better production management methods. ProCam’s business has seasonal peaks and regional variations in supply as well as specific delivery compliance requirements for hazardous products. In addition to managing routes and deliveries more efficiently, ProCam needed an ePOD system that could manage the driver’s day from a single device, including ad-hoc deliveries, vehicle checks and incident reporting.

TranSend are supplying tracking, electronic proof of delivery (ePOD), route planning, optimisation and compliance for their fleet of 80 vehicles operating from their regional sites.

Orders are generated from their IFS order management system and from then on TranSend handles the route building, planning and optimisation, taking into account any specific customer delivery instructions and time-windows.

Deployed on Android smartphone devices, the TranSend ePOD app will present drivers with their route for the day with step-by-step instructions for each stop, including site-specific delivery instructions, signature capture and recording of any events or exceptions as they arise.

Once out on the road, data captured by the TranSend app will provide the back office with complete, real-time visibility of each route, highlighting any exceptions as they occur, so that ProCam can respond quickly to any customer queries.

Importantly for ProCam, from a health and safety perspective, the TranSend app enables comprehensive, configurable vehicle safety checks, plus detailed incident and accident reporting.

TranSend are providing us with a fully integrated route planning and ePOD solution which will enable us to plan the most efficient routes for deliveries and provide a more efficient and proactive service, with a real-time view of the progress of each route and driver. The additional benefit of vehicle checks and incident reporting on the TranSend app means that we can easily and cost-effectively manage the drivers’ day on a single mobile device.

comments Nathan Sheppard, Group ICT Director at ProCam

www.procam.co.uk

 

Perfect Home retailer

Perfect Home

PerfectHome has selected TranSend ePOD and integrated route planning to provide an automated delivery management system that will replace paper processes, optimise the use of their drivers and vehicles, provide real-time visibility of the delivery operation and enable pro-active communication with stores and customers.

PerfectHome is a household goods retailer offering quality products to customers through weekly, fortnightly or monthly payment options with 70 stores in high streets and shopping locations across the UK.

They needed a system to plan and track deliveries at order detail level, including key data such as customer details, locations, product information, special instructions and time-windows – as well as any product-specific attributes.

TranSend are supplying tracking, electronic proof of delivery (ePOD), route planning, optimisation and compliance for their fleet of 45 vehicles operating from their national and local warehouses.

Individual orders will be passed from their Open-Retail ERP system and TranSend will handle the route building, planning and optimisation. In addition, route compliance, will monitor the actual route against plan for assessment and driver debrief.

The TranSend ePOD app will be deployed on Android smartphone devices and will provide drivers with their route for the day with step-by-step instructions for each stop, including signature capture and recording of any events or exceptions as they arise. Deliveries will be GPS-tracked with the system highlighting any delays. Pre-delivery text alerts are to be sent to the customer or store automatically when the vehicle is a pre-defined distance away.

Once out on the road, data captured by the TranSend app will provide the back office with complete, real-time visibility of each route, highlighting any events and exceptions as they occur, which means that PerfectHome can respond quickly.

Jeannette Davies, New Business and Logistics Director at PerfectHome, comments:

“We have selected TranSend to enable us to better plan, manage and monitor our store and customer deliveries and provide a more efficient and proactive service. TranSend offers us an integrated route planning and proof of delivery system with the flexibility to support business growth and handle any changes required in the delivery process workflow”

 

About PerfectHome:

PerfectHome is a household goods retailer offering quality products and choice to customers through weekly, fortnightly or monthly payment options. Established in 2006, PerfectHome has opened 70 stores in high streets and shopping locations across the country. PerfectHome was proud to achieve formal accreditation from the Living Wage Foundation in September 2014. As a member of the Retail Leadership Group of the Prince’s Trust, PerfectHome has provided work placements within its stores for young people and makes a regular donation to support its work.

www.perfecthome.co.uk

 

Hardstaff barriers proof of delivery (ePOD)

Hardstaff Barriers Limited, the UK market leader in the provision of concrete safety barriers, has gone live with TranSend ePOD to manage and monitor their complete delivery, deployment and collection process.

Hardstaff provide barriers for hire or purchase and offer a full transportation, installation and removal service, supplying tier one civil contractors such as Balfour Beatty, Vinci and Costain, as well as most traffic management companies.

The company wanted a system to streamline and track the process from work order to job completion and provide full visibility of job status. The system also monitors route, driver and delivery compliance against job-specific parameters.

Mark Lord, Director at Hardstaff Barriers, explains:

Our business was looking to increase cash flow management, improve visibility of workflow and streamline our business practices by implementing an ePOD solution that best suited our company’s needs. TranSend provided us with the ability to send scheduled work orders directly from our current Transportation Management System, effectively route our team to our customer sites and have visibility of the entire process from start to finish.

Work orders are passed from the existing Transportation Management System, including key data such as customer details, locations, product information, special instructions and time-windows.

The TranSend application has been deployed on 10 Samsung Galaxy Tab 4 Android devices and provides Hardstaff Barriers with complete visibility of the route using GPS tracking, captures any events and exceptions that have occurred along the route, highlights exceptions and provides detailed reports and enquiries.

Mark continues:

The benefits of the TranSend system not only include work order tracking at every stage of the process but also allows us to provide electronic driver vehicle checks, and improved communications with our drivers and customers. Instant electronic proof of delivery reports provide us with the ability to invoice within minutes of job completion.

www.hardstaffbarriers.com

 

 

Robert Lee proof of delivery (ePOD)

Robert Lee DIstribtionBetter integrated and more efficient deliveries are in prospect at Robert Lee Distribution, the UK’s largest independent distributor of bathroom, kitchen and plumbing products, following the introduction of a comprehensive centralised scheduling and delivery management solution from Mapmechanics and TranSend.

TranSend are supplying tracking, electronic proof of delivery (ePOD) and route compliance; Mapmechanics are supplying Truckstops dynamic vehicle routing and scheduling.

Robert Lee distributes around 40,000 line items to retailers and merchants from a network of four national depots, using a fleet of more than 50 vehicles. Historically customers were allocated to specific depots, but the company was keen to balance deliveries more efficiently across the entire fleet, and to automate delivery planning and execution from day to day.

Robert Lee Distribution also wanted to manage deliveries in real time, replacing paper records with a more flexible, centralised ePOD system, and to be able to check route compliance and compare actual delivery performance against the plan.

With the new system in place, Truckstops will schedule deliveries across all Robert Lee depots automatically each day, taking account of delivery priorities, constraints and time windows as necessary. Using an “Output to TranSend” button within Truckstops, the company will then pass the schedules directly to the TranSend system.

TranSend is designed to manage all aspects of the delivery process, from driver log-on to customer delivery and collection and return to the depot, and has been configured precisely to Robert Lee requirements for data capture and exception reporting.

Drivers have been equipped with Zebra TC55 handheld terminals, and the Truckstops schedule is sent to these terminals each day. Drivers then use them to navigate to delivery points, capture signatures and note exceptions. The data is sent back to base wirelessly in real time for analysis, invoicing and archiving.

Deliveries are GPS-tracked via the handheld devices, and pre-delivery text alerts are sent to each customer automatically when the vehicle is a pre-set distance away. Delays or other issues are captured back at base as they occur, allowing staff to alert customers or take other appropriate action.

The record of actual routes, timings and drivers’ hours can be compared after the event with the Truckstops schedule, and parameters can be amended over time to improve the efficiency of the operation further.

Mapmechanics and TranSend have come up with an integrated package that promises to optimise use of our existing delivery fleet and provide customers with a more efficient and proactive service.

says Robert Lee Distribution operations director, Colin O’Reilly

 

 

For TranSend, as an early adopter, Android has been a game-changer in terms of the ease and cost of ePOD deployment.

The same proof of delivery app can be used by own drivers and agency drivers to provide a real-time view of the whole delivery operation, provide predictive ETA’s, ‘jeopardy’ alerts and a proactive customer response to any queries or potential delays.

David Cook, TranSend Managing Director, explains . . .

route optimisation

The latest CILT Driver Shortage Crisis Report highlights the short-term need for operators to combat the challenges of driver shortages and using agency drivers.

With delivery operations being increasingly squeezed on price, but needing to provide higher levels of customer service, distributors need technology to manage their operation more efficiently –  but at an affordable cost.

TranSend customers benefit from using an integrated routing and ePOD system to ensure that routes, vehicles and driver-time is optimised to get the best performance possible from existing resources.

The same proof of delivery app is used by own drivers and agency drivers to provide a real-time view of the whole delivery operation, provide predictive ETA’s, ‘jeopardy’ alerts and a proactive customer response to any queries or potential delays.

In many cases, this had also reduced the need and cost of additional sub-contracted drivers.

proof of delivery appThe TranSend proof of delivery app can be used on any Android mobile device, providing real-time information, using GPS tracking, to the Transport, Customer Service and Planning teams.  Leveraging the power of smartphone devices, users can download the ePOD app on their own choice of device, for a relatively low cost for equipment.

 

Hear what our customers say . . .

“We see real business benefit in being able to plan the most effective routes and manage sub-contractors via their own Android devices using the TranSend ePOD app. By eliminating the need for us to supply drivers with handheld devices, TranSend for Android is an ideal, cost-effective solution for our sub-contracted delivery operation.”

“We have elevated the value we add to existing and new clients by now providing a ‘smarter’ customer service. For example, delivery jeopardy alerts, driven from the driver’s device, allow us to keep customers informed of any issues as they arise and better meet any specified time-windows.”

“Being able to deploy the TranSend app on Standard Android smartphones as well as the Motorola TC55 Android devices, means that the same system can be used by our own drivers and subcontractors alike, which makes it a really flexible and cost-effective solution for our business.”

 

Trailer tracking

The TranSend app now enables hauliers to see the exact whereabouts of their trailers and which vehicles they are hooked up to, safe in the knowledge that all checks have been completed before departure.

Using trailer identification and verification, the driver’s PDA will show which trailer is hooked up to his truck and forces associated safety checks by trailer type, before he sets off. 

Once active, the trailer location is tracked via the PDA and the back-office team can see exactly which trailer is hooked up to which truck, and its location, at any time.

If a certain trailer was specified for the job, the system checks that the right trailer has been coupled, reporting every variance and avoiding costly mistakes.

The trailer is tracked at each stop and where a trailer swap occurs, the driver is forced to re-run safety checks on the new trailer.

Following an overnight break, the driver is also forced to run vehicle and safety checks.

There is also an option to integrate with tracking units on all trailers in the field to provide a single, comprehensive view of all trailer assets.

David Cook, managing director at TranSend Solutions comments:

“With the addition of Trailer Management, TranSend users can easily see the exact location of trailers and their associated vehicles, including trailer swaps, with a full audit trail of stops and safety checks.” 

More on ePOD and Delivery Management for Transport & Logistics

IntraLogisteX

TranSend Solutions Ltd will be exhibiting and presenting a technical seminar at the inaugural IntraLogisteX event at the Ricoh Arena, Coventry on 25th and 26th March 2015.

Seminar – The Smartphone Revolution in Transport & Logistics: Thursday, 26th March at 12:15

Come and find out how customers like Wincanton, The Pallet Network (TPN), Barwick Bathrooms and Severn Trent Water have transformed their transport and logistics operations using TranSend ePOD on smartphone and tablet devices.

Leveraging the power of smartphone and Android devices, flexible and cost-effective delivery management systems are now within easy reach of the SME transport operator and distributor.

There is also a shift by larger delivery operators in adopting the TranSend Android app, which they can deploy on multiple device types, as required, to manage both their own fleet and subcontractors using a single system.

Using client case studies, you will learn how TranSend customers have transformed their logistics operations using the TranSend ePOD app on a mix of Android smartphones, tablets and rugged devices. They have deployed powerful, yet flexible, workflow, capturing the precise data required to improve efficiency and pro-actively manage their customer service – all driven from the driver’s PDA.

Much more than ‘sign on screen’ the TranSend ePOD app includes comprehensive functionality to manage the driver’s day, including vehicle checks, trailer management and accident & incident reporting; all of which ensures driver compliance with the requirements for each delivery or job with a duty of care.

 


Wincanton
TPN The Pallet Network

Severn Trent Water logo]

TranSend provides a 360 degree, real-time view of routes, drivers, vehicles, trailers, deliveries and collections that helps to reduce operational costs, improve cash flow and provide a more efficient and pro-active customer experience.

Visit TranSend Solutions on Stand 143.

IntraLogisteX will provide a unique programme of technical seminars, free for all end-user practitioner visitors, to give you the chance to be among the first to see how new technologies and innovations could be put to good use in your organisation.

CILT CPD hours Get Up to 10 Hours’ CPD: the IntraLogisteX agenda has been accredited by the CILT and you can claim 5 hours of CPD per day.

 

REGISTER AND CLAIM YOUR FREE 2-DAY PASS

 

 

pharmaceutical products

Ethigen

Ethigen will implement TranSend ePOD on Zebra TC55 Android  Touch devices to manage all deliveries to pharmacies through their own fleet of 40 vehicles in Scotland and Northern England.

 

With a turnover in excess of £140 million, Ethigen Limited has established itself as one of the leading pharmaceutical distributors in the United Kingdom, supplying retail pharmacies with a twice daily delivery service in Scotland and a daily delivery service to the rest of the UK.

For regulatory control, Ethigen needed a proof of delivery system that would provide secure tracking of products, including controlled drugs, from loading onto vehicles to the point of delivery to the Pharmacies, ensuring that the right products reach the right person at the right time and to provide instant feedback on any delivery issues as they arise.

The new proof of delivery system will replace paper-based processes and enable load validation by the driver with signature capture on delivery to the pharmacist, feeding real-time data into the back office system, confirming recipient ID with time and date stamp.

Drivers will use the TranSend app to confirm their load prior to departure, sign for any controlled drugs on the load and confirm relevant delivery checks and validation from the pharmacist upon delivery.  The TranSend app provides the driver with necessary prompts based on product type.

The system also manages returns by capturing release authorisation from the pharmacist and tracking items through to acceptance back at the depot, providing a complete and visible audit trail.

The TranSend web-based back office system will provide managers and customer service staff with complete visibility of all deliveries and collections using GPS tracking from the driver’s device, capturing any events and exceptions that have occurred along the route.

TranSend were able to provide us with the depth of functionality we need to manage our controlled deliveries and collections with complete visibility of goods in transit. As a growing business, TranSend enables us to better manage our delivery performance and provide a more efficient service to our customers. Being able to deploy the TranSend app on Standard Android smartphones as well as the Zebra TC55 Android devices, means that the same system can be used by our own drivers and subcontractors alike, which makes it a really flexible and cost-effective solution for our business

Martin McKean, IT Manager at Ethigen

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TPN The Pallet Network

TPN – The Pallet Network – has invested in a new ePOD system from mobile delivery management solution specialists, TranSend Solutions Ltd. The TranSend mobile ePOD app is fully integrated with the TPN Connect Solution as an added-value service providing members with a comprehensive electronic proof of delivery solution for the distribution of TPN palletised freight.

TPN operates a ‘hub and spoke’ distribution model where members operate with an allocated region, handling palletised freight through the TPN hub facility in Minworth, West Midlands. With an operation handling over 12,000 pallets each day, TPN needed an ePOD solution capable of tracking high volumes of trans-shipped pallets from their collection point to final delivery.

For our Members, the TranSend application will improve the complete TPN delivery process from the point of driver log on and confirmation of load on board, through customer delivery and collection, to final return to depot. It operates in real time to provide members with clear and comprehensive ‘live’ information of what is happening with each delivery and how that complies or deviates from the plan, highlighting exceptions as they occur.

Mark Duggan, Managing Director at TPN, explains:

The adoption of TranSend ePOD provides our Members with real value through transparency of information as it happens; it replaces manual POD processing with indisputable and immediate ePOD; it enables immediate response to customer queries; it manages and monitors compliance with customer service levels. All of which saves time, improves performance and reduces operational costs.

TPN Members can download the TranSend ePOD app onto any Android device offering full flexibility to the Member Depots. This means that sub-contractors can use the same app and operate in exactly the same way.

Using the TranSend app, the driver is taken through a series of user-prescribed processes with clear instructions on the device to ensure that all collection and delivery data is recorded, in real time, including any discrepancies.

TPN is an innovating company that is committed to customer service excellence and offers its Members added value through streamlining and automating its delivery operation. TranSend has been widely adopted by transport operations to save time and reduce costs by automating manual processes. Through full visibility of the delivery process, they operate more efficiently, improve driver and vehicle utilisation and provide a more pro-active customer service. We are delighted to be working with TPN on the roll-out of this new service for their Members.

says David Cook, Managing Director at TranSend Solutions Ltd.

 

About TPN:

TPN hubTPN handles in excess of 60,000 pallets a week through its state of the art, purpose designed 367,500 square foot Hub based in Minworth, West Midlands. TPN boasts a Membership comprising over 100 of the best independent hauliers in the UK together with 28 companies who are part of TPN Ireland, with an Irish Hub based in Dublin. www.thepalletnetworkltd.co.uk

 

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