TranSend proof of delivery (ePOD) app and route planning – in the Press

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OTIF dashboard

In the latest issue of m.logistics magazine, Sharon Clancy talked to TranSend Solutions about the adoption of smartphone apps for drivers and how this reduces costs and streamlines the delivery operation from vehicle checks to ePOD.

“Some SMEs have been under pressure to adopt ePOD because it is being demanded by their customers; yet the capital cost of devices has been a deterrent, even for larger companies.  Rugged devices can be expensive, especially when subcontractors have to be factored in. Now drivers (and subcontractors) can simply download the TranSend app onto their smartphone and people are confident that the technology works.  Once a driver has acknowledged that the app is installed, routes can be downloaded via the TranSend platform.  Apps are written in basic Android code, so there are no concerns over what Android device or version the app is deployed on”.
  • Reduce capital costs by supplying drivers with smartphones or using their own devices
  • Easily integrate subcontractors using their own smartphone devices
  • Reliable, proven technology – already in use
  • Any Android smartphone or tablet

Read more about customers using the TranSend app on smartphone or tablet devices:

Read the full article in m.logistics magazine


Find out more about ePOD

TranSend is unique in providing an integrated routing and ePOD solution from a single supplier.  All that’s needed is an order file to get your routing up and running.   Real-time data capture from the handheld provides all the information you need to manage deliveries and collections, including route compliance, vehicle checks, tracking and electronic proof of delivery.  Subcontractors can download the Android app and use the same system as your own drivers.

Find out more about Route Management



POD recipient ID

“Too many POD systems just amount to a list of call points thrown on to a smartphone.  They don’t take account of actual customer demands”.

In the latest issue of Fulfilment and e.logistics, David Cook, managing director of TranSend Solutions Ltd, comments on the sophistication required by customers for ePOD.

In his POD feature, editor Peter Rowlands poses the question:  Why isn’t the necessary POD functionality already included in ERP or despatch management software?

David Cook has a simple explanation: “It’s because POD is a complex subject.  It’s not a natural extension of a typical enterprise resource planning suite.”

TranSend offers a route editing and vehicle loading module and also has a strong relationship with a number of routing and scheduling software suppliers.”While some scheduling suppliers take a ‘black box’ approach to POD gathering, the better ones provide full integration.”

On the subject of Android as a real alternative to Windows in the mobile world for professional applications, David Cook comments, “Some operators have delayed deciding on their mobile platform until Microsoft’s road map for mobile devices becomes clear, but they simply can’t wait any longer.”

Android means that ordinary smartphones can be used for data capture, although they are more fragile than industrial handheld terminals which can be dropped many times without damage. “But drivers take more care if they’re using their own phone,” David Cook argues.  ”And they’ll rarely let their own phone’s battery run flat.”  He also points out that many smartphone screens are larger than those of typical handheld terminals. “So there’s more space for people to write a legible signature.”

One of the practical attractions of Android in the POD world is that it helps transport operators who regularly make use of subcontracted drivers.  With TranSend, for example, subcontracted drivers can download the app to their own smartphones that will link them into the same POD system used by the company.

Read the full POD feature ‘Show me the proof’ in the Summer 2014 issue of Fulfilment and e.logistics magazine

Find out more about TranSend ePOD customers, including Android, smartphone and subcontracted driver use


Extract from article in m.logistics magazine issue 61:  Retail Distribution

Route Compliance provides additional cost savings

“Companies investing in a route optimisation system often fail to recognise the additional cost savings that efficient routing can provide when combined with a route compliance system”, says Anthony Munro-Martin, a director at TranSend, whose route compliance system is part of its ePOD solution.

“It helps identify operational non-compliance and validates the real-life accuracy of routing planning parameters such as travel speeds, opening/closing times and unloading rates.”

Sports retailer JD Sports is one advocate. As Tim Edwards, the company’s loss control director, explains:

“We can now see exactly what is happening today in real time, and then run end-of-day reports for review. In addition, by analysing the data over a period of time, we can review our route planning and timings and investigate specific trends, such as consistently late deliveries to a particular store, which may be due to some stores needing a longer turnround time because of limited access.

“TranSend provides us with valuable, real-time information and visibility of our delivery operation, using our own performance measures and working practices to manage exceptions better, including shortages, vehicle security breaches and missed delivery windows.”


Delivery Asset Tracking enables accurate customer billing

Retail distribution uses a lot of assets including roll-cage, containers, pallets and totes, which can be hidden cost if not proactively managed. TranSend’s Munro-Martin points out: “Knowing what assets are with which individual customers can be highly complex, and it is essential to be able to report the end-of-month balance of these assets for collection or charging purposes.

Palmer and Harvey, for example, use cages valued at over £100 each, representing a six-figure investment sum to the company each year. Using TranSend Delivery Asset tracking, they now have accurate real-time data on cages delivered to and collected from each site, which allows accurate billing to customers.”


Read full article in m.logisitics magazine




Find out more about TranSend mobile delivery management solutions for Retail