TranSend proof of delivery (ePOD) app and route planning – Incident Reporting app

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ProCam vehicles ePOD and route planning

ProCam ePODProCam has selected TranSend integrated route planning and electronic proof of delivery (ePOD) deployed on Android devices to remove paperwork, plan the most efficient routes, automate the delivery management process and provide ProCam with real-time visibility of their customer deliveries.

ProCam is a national agricultural chemical distribution and agronomy group comprising a network of 16 regional businesses that provide the UK’s top producers with crop protection products and advises farmers on how to get the most out of their crops through better production management methods. ProCam’s business has seasonal peaks and regional variations in supply as well as specific delivery compliance requirements for hazardous products. In addition to managing routes and deliveries more efficiently, ProCam needed an ePOD system that could manage the driver’s day from a single device, including ad-hoc deliveries, vehicle checks and incident reporting.

TranSend are supplying tracking, electronic proof of delivery (ePOD), route planning, optimisation and compliance for their fleet of 80 vehicles operating from their regional sites.

Orders are generated from their IFS order management system and from then on TranSend handles the route building, planning and optimisation, taking into account any specific customer delivery instructions and time-windows.

Deployed on Android smartphone devices, the TranSend ePOD app will present drivers with their route for the day with step-by-step instructions for each stop, including site-specific delivery instructions, signature capture and recording of any events or exceptions as they arise.

Once out on the road, data captured by the TranSend app will provide the back office with complete, real-time visibility of each route, highlighting any exceptions as they occur, so that ProCam can respond quickly to any customer queries.

Importantly for ProCam, from a health and safety perspective, the TranSend app enables comprehensive, configurable vehicle safety checks, plus detailed incident and accident reporting.

TranSend are providing us with a fully integrated route planning and ePOD solution which will enable us to plan the most efficient routes for deliveries and provide a more efficient and proactive service, with a real-time view of the progress of each route and driver. The additional benefit of vehicle checks and incident reporting on the TranSend app means that we can easily and cost-effectively manage the drivers’ day on a single mobile device.

comments Nathan Sheppard, Group ICT Director at ProCam

www.procam.co.uk

 

With TranSend ePOD, the Incident and Accident recording app provides drivers with a structured means of recording incidents which occur either on the road or at a customer/patient location and the information gathered can then be accessed with TranSend reports.

  • The recording application can be activated at any time during the driver’s day by selecting a user-defined ‘hot key’
  • If the incident is a road traffic accident the PDA screens guide the driver through categorisation of the type and location of the incident, enables the collection of any witness contact details and provides a structure for driver comments and supporting photographs, taken using the PDA camera.

2BTraffic Accident      2GIncidentSummary

  • If the incident is at a delivery/patient location the system again enables recording of the type/severity of event together with driver comments and photography.

3BIncidentSummary

For more information:

Download Transport Compliance datasheet

Transport Compliance

ePOD devices

It’s a constant challenge for delivery operators to manage the different, and sometimes complex, delivery instructions for individual customers at each stop on a route.

Adding to the mix is the issue of driver shortages, which is exacerbated by a number of factors – the demographics of licence holders, retirements, falling numbers of new entrants and the Driver CPC.

This has driven an increase in delivery operators using agency and subcontracted drivers to fill the gap, which brings its own challenges in terms of driver experience and knowledge of your business processes.

So, how can you handle complex and detailed delivery instructions whilst meeting your customers’ expected delivery service levels?

Talk to us about how companies such as Palmer and Harvey, Wincanton, Brighthouse and Tardis Environmental have transformed their delivery operation using the TranSend ePOD app and back office system, using customised workflows for each stop – by customer, by contract, by product.

Simple, step-by step driver instructions via the PDA removes the need for detailed paperwork and ensures that products are delivered according to your customer’s specific requirements.

Much more than ‘sign on glass’ the TranSend ePOD app includes comprehensive functionality to manage the driver’s day, including vehicle checks, trailer management and accident & incident reporting; all of which ensures driver compliance with the requirements for each delivery, or job, with a duty of care.

Customer-specific stop details
Vehicle Checks
Incident recording