TranSend proof of delivery (ePOD) app and route planning – Product news

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The TranSend ePOD app makes life easier for the back office to communicate with drivers individually or in groups, safe in the knowledge that messages are received and acted upon.

TranSend ePOD enables Two-way messaging between drivers and the back office, with acknowledgement checks to validate receipt.

  • Bulk messages can also be sent to defined groups
  • Forward messages can be scheduled
  • Attachments can be included, such as images or fitting instructions.

TranSend ePOD 2-way messaging


 Find out more about the TranSend proof of delivery (ePOD) app

TranSend ePOD V3 electronic proof of delivery

Version 3 of the TranSend ePOD app has a raft of new features that enable users to more pro-actively manage their delivery operation and provide a more responsive customer service:

  • Predictive ETAs: GPS tracking of the driver’s device, combined with live traffic conditions using HERE maps, provides delivery operators and their customers with more accurate updates on ETAs. This is of real benefit to customers who can track their delivery right up to the time the vehicle arrives on site.

TranSend ePOD Predictive ETA

  • Delivery Jeopardy Alerts: Driven from data captured on the driver’s device, alerts enable delivery teams to keep customers informed of any issues as they arise and better meet customer expectations, such as specified time-windows.

TranSend ePOD Delivery Jeopardy Alert

  • Vehicle Checks & Defect Reporting: Drivers can simply highlight any exceptions on their PDA to streamline the checking process and save time. A new, intelligent ‘vehicle with trailer’ check sequence generates different checks dependent upon trailer type. Checks are prompted at the start and end of the day and also if a trailer is swapped during the day. End-of-day reports, showing defect with photos, complies with DVSA guidelines.

Vehicle Checks App


  • Incident App: The recording process is prompted by the driver’s PDA; details are entered and an automated message is sent to the transport office. The incident logging location is recorded, together with any witness details and relevant photos.
  • 2-Way Messaging: In addition to generating delivery alert messages, TranSend ePOD enables 2-way messaging between drivers and the back office, with acknowledgement checks to validate receipt. Bulk messages can be sent to defined groups, forward messages can be scheduled and attachments can be included, such as images or fitting instructions.

TranSend ePOD 2-way messaging

"TranSend customers are seeing real efficiency, time and cost-saving benefits from being able to manage their deliveries and jobs by exception. TranSend removes manual processes and provides accurate, real-time information at your fingertips, so that our users can offer a more responsive service to their customers. The new functionality in Version 3 of TranSend ePOD provides users with a truly intelligent delivery management solution, spanning proof of delivery & collection (ePOD), route compliance, vehicle checks and trailer management - all driven from the driver’s device.”

comments David Cook, managing director at TranSend Solutions Ltd




vehicle checks app
Apps for automating driver’s daily walk-round checks and defect reporting cut out the paperwork and time involved to confirm that a vehicle is safe to leave the depot and ensure that compliance data is centralised, thereby maximising the time that your vehicles and drivers are out on the road.  On the PDA, the TranSend app forces driver and vehicle checks for duty of care compliance, before leaving the depot.


vehicle checks app

Vehicle Checks

With the TranSend app, vehicle checks are performed electronically via the PDA at the start and end of the day, including odometer readings as well as GPS distance and fuel pumped.

The standard PDA app includes a vehicle check and defect reporting procedure that complies with DVSA guidelines* with walk-around checks and vehicle defect reporting in real time.

The application also has the ability to provide health and safety notifications and other location-specific driver notification and assessment.

This simplifies the process of collecting data, eliminates the risk of missing paperwork and means that your drivers spend more time out on the road.


Incident and Accident Recording

When incidents occur, the PDA guides the driver through the incident and accident recording process.

If the incident is a road traffic accident the PDA screens guide the driver through categorisation of the type and location of the incident, enables the collection of any witness contact details and provides a structure for driver comments and supporting photographs, taken using the PDA camera.

If the incident is at a delivery/patient location the system again enables recording of the type/severity of event together with driver comments and photography.


Transport Compliance






*DVSA Guide to maintaining roadworthiness: This guide clearly sets out your responsibilities and is full of helpful advice on maintenance procedures, what checks and monitoring systems to put in place and good record-keeping.


OTIF delivery dashboard

TranSend Solutions Ltd have released an integrated routing and ePOD mobile data solution, designed to streamline delivery operations by planning optimum routes, monitoring the progress of each route in real time and managing the complete delivery process, including ePOD for proof of delivery and collection.

The option to deploy on standard Android devices makes TranSend an affordable solution, particularly for the smaller delivery operation, to automate the process of getting their orders scheduled, delivered and invoiced more efficiently.

David Cook, managing director at TranSend Solutions, explains the rationale behind this product development:

“We have spoken with many small and medium-size delivery operations who say that one of the main barriers to ePOD implementation, is the process of building routes to provide the necessary data to feed into a proof of delivery system. TranSend is unique in providing integrated route planning and ePOD as a single solution. All the client has to do is provide an order file and TranSend does everything else.”

TranSend is readily adopted by both drivers and office staff due to its ease of use and its ability to streamline the process from taking orders, through to getting them scheduled, delivered and invoiced.

TranSend can be deployed on rugged or Android devices, or mixed estate, where drivers download their allocated route for the day and then follow the prescribed process for deliveries and collections, including special instructions and capturing signatures, photos, etc. The Android app can be downloaded on the driver’s own device, which means that any subcontractors can user the same system.

Back at the office, TranSend provides complete visibility of the route using GPS tracking from the mobile device, capturing any events and exceptions that have occurred along the route and managing driver compliance against the planned route.

TranSend also allows the customer to design their own KPI dashboards, for real-time views of the operation in a format that is easy to visualise, understand and interrogate.

David Cook summarises:

For the smaller fleet operator, TranSend takes away the pain of route planning and allows them to optimise routes and vehicle usage, whilst improving their delivery service, including proof of delivery and collection, and ensuring that they meet customer promises.

One such example is TranSend customer Dynamic Despatch, a specialist logistics supplier to the medical device market that operates up to 20 delivery routes per day.

Andrew Edwards, managing director at Dynamic Despatch, comments:

The flexibility and ease of use of the TranSend route optimisation system means that we can plan the most effective routes taking into account orders, locations, the number of vehicles available and customer promises. Using TranSend for route optimisation and detailed delivery tracking, including ePOD, means that we can communicate even more closely with our customers and provide them with access to real-time information. We, and our customers, can see that each delivery arrives quickly and efficiently to its specified destination or recipient.