Technology Award Winners: Supply Chain Excellence Awards 2017


The Supply Chain Excellence Award for Technology went to our entry with client Palmer and Harvey, by demonstrating that their use of technology had direct and quantifiable benefit to the supply chain.

In this competitive category, the judges were impressed by the project involving a strategic review of the entire delivery process and the technology used.

The company transformed the precision of its fulfilment service to customers by implementing a single proof of delivery (ePOD) app with an integrated back-office system to consolidate a multi-party distribution operation where deliveries and collections, with individual special requirements for eight different parties, can be handled on each route.

This project involved convergence of multiple technologies, systems and complex processes to create a single point of visibility and control that enables a fully tailored delivery process for each of their delivery clients and their customers.

TranSend ePOD was deployed on Zebra TC75 rugged devices for maximum durability, connectivity and advanced scanning capabilities. The integrated CoPilot Truck sat-nav provides advanced navigation that takes into account vehicle dimensions, weight and load together with truck-restricted and prohibited roads to find the optimal route for any itinerary.

Automation of the deliver process reduced operational costs; more accurate delivery improved customer service levels and the wider operational visibility and reporting achieved, provided greater insight into customer behaviour patterns and performance.

David Cook, Managing Director at TranSend Solutions commented on the success of the project and the award: 

“This award recognises what can be achieved by collaborating with customers and strategic partners to deliver real business benefits using intelligent delivery management technology that results in greater efficiency, cost reduction and visible improvements in service, tailored to specific customer requirements.”

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