Woodstock Leabank use the TranSend integrated route planning & electronic proof of delivery (ePOD) app running on Android smartphone devices. The business has streamlined its delivery operation by planning optimum routes, monitoring the progress of each route in real time and managing the complete delivery and collection process, including ePOD, thereby eliminating manual processes and administration time.
Woodstock Leabank is one of the UK’s major suppliers of commercial and office furniture operating a strong installation and distribution network and pride themselves on delivering high quality products and excellent customer service. As an innovative business Woodstock Leabank is always looking to deliver fresh design ideas and solutions to its ever-growing customer base.
The business operates its own fleet of eight vehicles and also utilises four spot hire vehicles to supplement this fleet. The company commits to deliver within 10 working days of the customer order and therefore needs to plan effectively in order to ensure it is able to meet customer expectations whilst optimising its available fleet.
TranSend builds and optimises routes based on job details fed from their EDP order management system, availability of stock and the ability to fill vehicles – based on weight and volume.
Using the TranSend app on standard Android Smartphones, drivers download their allocated route for the day and then follow the prescribed process for deliveries and collections, including special instructions, signatures, photos, etc.
Back at the office, TranSend provides complete visibility of the route using GPS tracking from the smartphone, capturing any events and exceptions that have occurred along the route and manage driver compliance against the planned route.
The TranSend integrated route and delivery management system meets our business needs as an effective and affordable solution" "TranSend is unique in providing integrated route planning and delivery management from a single supplier. The system is easy to use for both drivers and office staff and will streamline the process from taking orders, through to getting them scheduled and delivered." "TranSend will allow us to design our own KPI dashboards, which will provide us with real-time views of the operation in a format that is easy to visualise, understand and interrogate." "For us, as a small fleet operator, TranSend takes away the pain of route planning and allows us to optimise routes and vehicle usage, whilst improving our delivery service and ensuring we meet customer promises.
Joe OMalley, managing director at Woodstock Leabank
About Woodstock Leabank: Woodstock Leabank supply and install office, commercial and education furniture throughout the UK. Member of the British Contract Furnishing Association (BCFA). www.woodstockleabank.co.uk
Find out more about TranSend ePOD for Android and Subcontractors