Home Delivery

Provide an exceptional customer experience and improve first-time delivery success with real-time tracking and updates from the point of collection or loading to final destination. React quickly to exceptions, including non-delivery, providing drivers and back office staff with automated updates via a rugged PDA or smartphone device.

  • Step-by-step, customer-specific instructions for drivers
  • Tailor data capture requirements for delivery and assembly by product
  • Update customers with accurate ETAs and pre-delivery SMS notification
  • Manages exchange of goods, collection or disposal processing
  • Provide delivery information access via a customer portal