Predictive ETAs

Using GPS tracking of the driver’s device, combined with live traffic conditions, provides delivery operators and their customers with more accurate updates on ETAs.  This is of real benefit to customers who can track their delivery right up to the time the vehicle arrives on site.

This information also generates alerts to any exceptions to the planned route and delivery time.  In the back office, the delivery management team can visualise the status of all drivers, vehicles, routes and deliveries in real time with alerts to any deviation from plan. 

Dashboard alerts to potential issues enable them to more pro-actively manage any deliveries in jeopardy and thereby improve customer service.