Intelligent Workflow

TranSend ePOD goes the extra mile in supply chain delivery management by providing the driver with specific instructions for each drop to support your own customer’s business processes. Dynamic, intelligent workflow is easily configured to handle the differing requirements for any delivery or collection process scenario, including secure delivery of valuable goods, unattended delivery, cash on delivery, frozen, chilled and ambient goods.

The TranSend electronic proof of delivery (ePOD) app is used by customers who need an easy-to-use and intuitive PDA system for their own or agency drivers with the flexibility to handle customer-specific delivery requirements.  Drivers receive their route for the day in a simple format that only shows the details they need relevant to each drop or collection. Easy, step-by-step instructions ensure they complete every stop exactly as you or your customer wants.

Once out on the road, the ePOD app manages the complete delivery process, presenting the driver with detailed stop, customer and product information.

  • Workflow instructions include relevant data capture for every process, including customer signature for deliveries and collections, barcode scanning, photos, temperature checks, secure recipient ID, cash collected.
  • Exception management for missed deliveries, shortages and damaged stock with photographs.
  • Real-time information and alerts are automatically provided to back office for accurate invoicing or further processing.
  • Integration to route planning provides full visibility of delivery performance against plan.
  • Customers receive accurate ETAs by email or SMS based on current location and traffic.